Privacy Policy

Privacy Policy
Last Updated: January 27, 2026

At Hire4guides, we are committed to protecting the privacy and security of the data belonging to our partner agencies (“Companies”) and our freelance adventure professionals (“Guides”). This policy outlines how we collect, use, and safeguard your information.

  1. Information We Collect
    To provide a reliable B2B marketplace, we collect the following:

For Companies: Business name, tax identification number, corporate address, contact person details, and payment information.

For Guides: Full name, contact details, professional certifications (PDFs), liability insurance policies, and banking information for payouts.

For All Users: Log data, IP addresses, and cookies to improve the booking interface and platform security.

  1. How We Use Your Information
    We process your data only for specific business purposes:

Facilitating Bookings: Connecting Companies with Guides and managing the real-time calendar.

Verification: Reviewing Guide certifications and insurance to ensure safety standards.

Invoicing: Generating automated invoices and processing payments through secure gateways.

Communication: Sending booking confirmations, technical updates, and platform alerts.

  1. Data Sharing & Disclosure
    We do not sell your data. Information is only shared in the following scenarios:

Between Company and Guide: Once a booking is confirmed, we share contact details (phone/email) to facilitate tour coordination.

Service Providers: We share data with trusted third parties (e.g., Stripe for payments, AWS for hosting) strictly to operate the platform.

Legal Compliance: If required by law or to protect the safety of our users in high-risk adventure environments.

  1. Data Security
    Given the technical nature of our niche (Adventure Tourism), we implement high-level security measures:

Encryption: All sensitive documents (Insurance/IDs) are encrypted during transit and at rest.

Secure Payments: We do not store full credit card details on our servers; all transactions are handled by PCI-compliant processors.

  1. Data Retention
    We retain your information for as long as your account is active or as needed to comply with tax and legal obligations (typically 5–7 years for financial records).
  2. Your Rights
    Under international regulations (such as GDPR), you have the right to:

Access the personal data we hold about you.

Request the correction of inaccurate data.

Request the deletion of your data (subject to legal retention requirements).

Withdraw consent for marketing communications at any time.

  1. Contact Us
    If you have any questions regarding this Privacy Policy or how your data is handled, please contact our Data Protection Officer at: info@hire4guides.com