Partner Code of Conduct (Agencies)

1. Professionalism & Safety Standards

All agencies subscribed to Hire4Guides commit to maintaining the highest standards of safety and professionalism. This includes:

  • Equipment Integrity: Agencies must provide all necessary equipment for the tour in perfect working condition, meeting or exceeding national safety regulations.
  • Legal Compliance: Agencies must hold all valid licenses, permits, and activity insurances required by local law to operate.
  • Guide Authority: The freelance guide has the final word on safety. If a guide deems the weather conditions, terrain, or equipment unsafe, the agency must respect the guide’s decision to modify or cancel the activity.

2. Fair Business Practices

To maintain a healthy ecosystem for freelance talent:

  • Transparent Briefing: Agencies must provide clear details regarding tour difficulty, meeting points, and expected guide duties before the assignment.
  • Prompt Payment: As guide fees are handled directly, agencies commit to settling payments within the timeframe agreed upon with the freelancer.
  • Professional Treatment: We maintain a zero-tolerance policy for harassment or discriminatory behavior towards freelance staff.

3. Reporting & Accountability

Hire4Guides operates on a Trust & Quality model:

  • Incident Reports: Guides have the right to report agencies that provide substandard equipment or fail to meet legal requirements.
  • Verification: Hire4Guides reserves the right to request proof of insurance or operating licenses from any subscribed agency at any time.
  • Membership Termination: Failure to comply with safety standards or repeated negative reports from verified guides will result in immediate subscription termination without a refund.